Salesforce Sales Cloud vs Zendesk Suite

£20.00/month

£45.00/month

• Ease of Use
  4.0 (18,786)
• Features & Functionality
  4.4 (18,786)
• Customer Service
  4.1 (18,786)
• Value for Money
  4.0 (18,786)

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• Ease of Use
  4.3 (4,036)
• Features & Functionality
  4.4 (4,036)
• Customer Service
  4.3 (4,036)
• Value for Money
  4.2 (4,036)

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Salesforce can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

• Automatic Call Distribution
• Client Management
• Configurable Workflow
• Customisable Templates
• For Startups
• Lead Management
• Project Management
• Real-Time Data
• Support Ticket Management
• Web-based Deployment

See all features

• Automatic Call Distribution
• Client Management
• Configurable Workflow
• Customisable Templates
• For Startups
• Lead Management
• Project Management
• Real-Time Data
• Support Ticket Management
• Web-based Deployment

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat