---
description: Side-by-side comparison of Salesforce Sales Cloud vs KnowledgeOwl. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Sales Cloud vs KnowledgeOwl Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Salesforce Sales Cloud \<span\>vs\</span\> KnowledgeOwl](https://www.capterra.co.uk/compare/61368/132902/salesforce/vs/knowledgeowl)

# Compare Salesforce Sales Cloud vs KnowledgeOwl

Canonical: https://www.capterra.co.uk/compare/61368/132902/salesforce/vs/knowledgeowl

> Detailed comparison between Salesforce Sales Cloud and KnowledgeOwl. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | KnowledgeOwl |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 18768 | 236 |
| **Starting Price** | £20.00 | US$100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Salesforce Sales Cloud

Salesforce can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

### KnowledgeOwl

Small and mid-sized service-based businesses. Many customers are call centers, IT help desks, and software support. Popular with people who value transparent pricing and great customer service.

## Key features

### Salesforce Sales Cloud

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Collaboration Tools
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Engagement Tracking
- Knowledge Management
- Real-Time Analytics
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Templates
- Workflow Management

### KnowledgeOwl

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Collaboration Tools
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Engagement Tracking
- Knowledge Management
- Real-Time Analytics
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Templates
- Workflow Management

## Links

- [View Salesforce Sales Cloud Profile](https://www.capterra.co.uk/software/61368/salesforce)
- [View KnowledgeOwl Profile](https://www.capterra.co.uk/software/132902/knowledgeowl)
- [View Original Comparison](https://www.capterra.co.uk/compare/61368/132902/salesforce/vs/knowledgeowl)

-----

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