---
description: Side-by-side comparison of Salesforce Sales Cloud vs Oracle Cloud CX. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Sales Cloud vs Oracle Cloud CX Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/30072/online-crm/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Oracle Cloud CX](https://www.capterra.co.uk/compare/61368/124659/salesforce/vs/oracle-cloud-cx)

# Compare Salesforce Sales Cloud vs Oracle Cloud CX

Canonical: https://www.capterra.co.uk/compare/61368/124659/salesforce/vs/oracle-cloud-cx

> Detailed comparison between Salesforce Sales Cloud and Oracle Cloud CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | Oracle Cloud CX |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 18768 | 16 |
| **Starting Price** | £20.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Salesforce Sales Cloud

Salesforce can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

### Oracle Cloud CX

Cloud-based customer experience platform designed to help small to large size businesses manage customer information and derive actionable insights via chatbots, Internet of Things and AI.

## Key features

### Salesforce Sales Cloud

- Activity Dashboard
- Activity Tracking
- Auto-Dialer
- CRM
- Channel Management
- Data Security
- Data Visualisation
- Engagement Tracking
- Lead Management
- Monitoring
- Multi-Channel Communication
- Pipeline Reports
- Predictive Analytics
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Templates
- Third-Party Integrations
- Visual Analytics

### Oracle Cloud CX

- Activity Dashboard
- Activity Tracking
- CRM
- Data Security
- Data Visualisation
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Predictive Analytics
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Templates
- Third-Party Integrations
- Visual Analytics

## Links

- [View Salesforce Sales Cloud Profile](https://www.capterra.co.uk/software/61368/salesforce)
- [View Oracle Cloud CX Profile](https://www.capterra.co.uk/software/124659/oracle-cloud-cx)
- [View Original Comparison](https://www.capterra.co.uk/compare/61368/124659/salesforce/vs/oracle-cloud-cx)

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