---
description: Side-by-side comparison of Salesforce Sales Cloud vs Smiddle Siebel CRM Connector. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Sales Cloud vs Smiddle Siebel CRM Connector Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Smiddle Siebel CRM Connector](https://www.capterra.co.uk/compare/61368/1036914/salesforce/vs/smiddle-sibel-crm-connector)

# Compare Salesforce Sales Cloud vs Smiddle Siebel CRM Connector

Canonical: https://www.capterra.co.uk/compare/61368/1036914/salesforce/vs/smiddle-sibel-crm-connector

> Detailed comparison between Salesforce Sales Cloud and Smiddle Siebel CRM Connector. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | Smiddle Siebel CRM Connector |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 18773 | 1 |
| **Starting Price** | £20.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation, Videos |

## Best for

### Salesforce Sales Cloud

Salesforce can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

### Smiddle Siebel CRM Connector

Enterprises with large and medium-sized contact centers. Customers using Cisco Contact Center (UCCE, UCCX)&#10;Clients span e-commerce, retail, consumer services, banking, and insurance.

## Key features

### Salesforce Sales Cloud

- API
- Activity Dashboard
- Alerts/Notifications
- Automatic Call Distribution
- CRM
- Call Recording
- Chat/Messaging
- Contact Database
- Contact Management
- Customer History
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Document Storage
- Interaction Tracking
- Lead Management
- Multi-Channel Communication
- Reporting & Statistics
- Social Media Integration
- Third-Party Integrations

### Smiddle Siebel CRM Connector

- API
- Activity Dashboard
- Alerts/Notifications
- Automatic Call Distribution
- CRM
- Call Recording
- Chat/Messaging
- Contact Database
- Contact Management
- Customer History
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Document Storage
- Interaction Tracking
- Lead Management
- Multi-Channel Communication
- Reporting & Statistics
- Social Media Integration
- Third-Party Integrations

## Links

- [View Salesforce Sales Cloud Profile](https://www.capterra.co.uk/software/61368/salesforce)
- [View Smiddle Siebel CRM Connector Profile](https://www.capterra.co.uk/software/1036914/smiddle-sibel-crm-connector)
- [View Original Comparison](https://www.capterra.co.uk/compare/61368/1036914/salesforce/vs/smiddle-sibel-crm-connector)

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