---
description: Side-by-side comparison of Microsoft 365 vs Trengo. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft 365 vs Trengo Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Spreadsheet Software](/directory/31061/spreadsheet/software) > [Microsoft 365 \<span\>vs\</span\> Trengo](https://www.capterra.co.uk/compare/58688/177967/microsoft-365/vs/trengo)

# Compare Microsoft 365 vs Trengo

Canonical: https://www.capterra.co.uk/compare/58688/177967/microsoft-365/vs/trengo

> Detailed comparison between Microsoft 365 and Trengo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft 365 | Trengo |
| **Overall rating** | 4.6/5 | 4.1/5 |
| **Total Reviews** | 14084 | 26 |
| **Starting Price** | US$6.00 | €125.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Microsoft 365

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

### Trengo

Trengo is the leading customer service software for medium-sized businesses. Scalable for industries like hospitality, automotive, travel, and many more.

## Key features

### Microsoft 365

- @mentions
- API
- Alerts/Notifications
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customisable Templates
- Email Management
- Email Monitoring
- Inbox Management
- Live Chat
- Mobile Access
- Multi-Language
- Real-Time Notifications
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Video Conferencing

### Trengo

- @mentions
- API
- Alerts/Notifications
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customisable Templates
- Email Management
- Inbox Management
- Live Chat
- Mobile Access
- Multi-Language
- Real-Time Notifications
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Video Conferencing

## Links

- [View Microsoft 365 Profile](https://www.capterra.co.uk/software/58688/microsoft-365)
- [View Trengo Profile](https://www.capterra.co.uk/software/177967/trengo)
- [View Original Comparison](https://www.capterra.co.uk/compare/58688/177967/microsoft-365/vs/trengo)

-----

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