---
description: Side-by-side comparison of ExtraView vs Salesforce Service Cloud. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ExtraView vs Salesforce Service Cloud Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Compliance Software](/directory/30110/compliance/software) > [ExtraView \<span\>vs\</span\> Salesforce Service Cloud](https://www.capterra.co.uk/compare/51328/136189/extraview/vs/salesforce)

# Compare ExtraView vs Salesforce Service Cloud

Canonical: https://www.capterra.co.uk/compare/51328/136189/extraview/vs/salesforce

> Detailed comparison between ExtraView and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ExtraView | Salesforce Service Cloud |
| **Overall rating** | 5.0/5 | 4.5/5 |
| **Total Reviews** | 1 | 820 |
| **Starting Price** | US$400.00 | £20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### ExtraView

ExtraView may be used by virtually any organization that has a need to track issues with workflow and full reporting.

### Salesforce Service Cloud

Salesforce Service Cloud is used by contact centers, IT departments, HR departments, field service operations, and customer support teams.

## Key features

### ExtraView

- Access Controls/Permissions
- Alerts/Escalation
- Approval Process Control
- Assignment Management
- Audit Management
- Calendar Management
- Dashboard
- Document Management
- Issue Management
- Issue Tracking
- Knowledge Base Management
- Project Management
- Task Management
- Ticket Management
- Workflow Management

### Salesforce Service Cloud

- Access Controls/Permissions
- Alerts/Escalation
- Approval Process Control
- Assignment Management
- Audit Management
- Calendar Management
- Call Tracking
- Computer Telephony Integration
- Customer Complaint Tracking
- Dashboard
- Document Management
- Issue Management
- Issue Tracking
- Knowledge Base Management
- Lead Management
- Project Management
- Service History
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View ExtraView Profile](https://www.capterra.co.uk/software/51328/extraview)
- [View Salesforce Service Cloud Profile](https://www.capterra.co.uk/software/136189/salesforce)
- [View Original Comparison](https://www.capterra.co.uk/compare/51328/136189/extraview/vs/salesforce)

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