---
description: Side-by-side comparison of SuperOffice CRM vs LiveAgent. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SuperOffice CRM vs LiveAgent Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [SuperOffice CRM \<span\>vs\</span\> LiveAgent](https://www.capterra.co.uk/compare/39294/102188/superoffice-crm/vs/liveagent)

# Compare SuperOffice CRM vs LiveAgent

Canonical: https://www.capterra.co.uk/compare/39294/102188/superoffice-crm/vs/liveagent

> Detailed comparison between SuperOffice CRM and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SuperOffice CRM | LiveAgent |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 132 | 1786 |
| **Starting Price** | €95.00 | US$15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SuperOffice CRM

Small and mid-sized businesses looking for a European CRM platform for sales, marketing, and customer service. Particularly suited for B2B companies in European markets with GDPR requirements.

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

## Key features

### SuperOffice CRM

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Templates
- Email Management
- Help Desk Management
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Reporting
- Reminders
- Search/Filter
- Segmentation
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Workflow Management

### LiveAgent

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Templates
- Email Management
- Help Desk Management
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Reporting
- Reminders
- Search/Filter
- Segmentation
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Workflow Management

## Links

- [View SuperOffice CRM Profile](https://www.capterra.co.uk/software/39294/superoffice-crm)
- [View LiveAgent Profile](https://www.capterra.co.uk/software/102188/liveagent)
- [View Original Comparison](https://www.capterra.co.uk/compare/39294/102188/superoffice-crm/vs/liveagent)

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