---
description: Side-by-side comparison of Shadow CMS vs MAF ICIMS. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shadow CMS vs MAF ICIMS Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [Shadow CMS \<span\>vs\</span\> MAF ICIMS](https://www.capterra.co.uk/compare/34512/160962/shadow-cms/vs/maf-icims)

# Compare Shadow CMS vs MAF ICIMS

Canonical: https://www.capterra.co.uk/compare/34512/160962/shadow-cms/vs/maf-icims

> Detailed comparison between Shadow CMS and MAF ICIMS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Shadow CMS | MAF ICIMS |
| **Overall rating** | 2.0/5 | 5.0/5 |
| **Total Reviews** | 1 | 9 |
| **Starting Price** | CA$1,000.00 | €100.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | 24/7 (Live rep), Chat | - |
| **Training** | - | In Person, Live Online, Webinars, Documentation |

## Best for

### Shadow CMS

\-

### MAF ICIMS

Unified Communication users with a strong focus on Microsoft Teams.

## Key features

### Shadow CMS

- By-Extension Reporting
- Call Duration
- Call Monitoring
- Call Volume
- Caller ID
- Emergency Notification
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management

### MAF ICIMS

- Ad hoc Reporting
- Archiving & Retention
- By-Extension Reporting
- Call Duration
- Call Logging
- Call Monitoring
- Call Recording
- Call Volume
- Caller ID
- Customisable Dashboard
- Data Import/Export
- Data Visualisation
- Drag & Drop
- File Transfer
- Inbound Reporting
- Monitoring
- On-Demand Recording
- Outbound Reporting
- Unattended Call Management

## Links

- [View Shadow CMS Profile](https://www.capterra.co.uk/software/34512/shadow-cms)
- [View MAF ICIMS Profile](https://www.capterra.co.uk/software/160962/maf-icims)
- [View Original Comparison](https://www.capterra.co.uk/compare/34512/160962/shadow-cms/vs/maf-icims)

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