---
description: Side-by-side comparison of SurveyMonkey vs The Loop Experience Platform. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: SurveyMonkey vs The Loop Experience Platform Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey \<span\>vs\</span\> The Loop Experience Platform](https://www.capterra.co.uk/compare/32728/171903/surveymonkey/vs/benbria-loop)

# Compare SurveyMonkey vs The Loop Experience Platform

Canonical: https://www.capterra.co.uk/compare/32728/171903/surveymonkey/vs/benbria-loop

> Detailed comparison between SurveyMonkey and The Loop Experience Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | The Loop Experience Platform |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 10460 | 15 |
| **Starting Price** | US$30.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### The Loop Experience Platform

Global clients and experience serving: Hotels \&amp; Resorts, Restaurants, Retail, Travel, Cruise, Transportation, Healthcare, and Airlines.

## Key features

### SurveyMonkey

- CRM
- Customer Experience Management
- Customer Segmentation
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dashboard
- Drag & Drop
- Engagement Tracking
- Feedback Management
- Gamification
- Multi-Channel Communication
- Multi-Language
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Third-Party Integrations

### The Loop Experience Platform

- CRM
- Customer Experience Management
- Customer Segmentation
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dashboard
- Drag & Drop
- Engagement Tracking
- Feedback Management
- Gamification
- Multi-Channel Communication
- Multi-Language
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Third-Party Integrations

## Links

- [View SurveyMonkey Profile](https://www.capterra.co.uk/software/32728/surveymonkey)
- [View The Loop Experience Platform Profile](https://www.capterra.co.uk/software/171903/benbria-loop)
- [View Original Comparison](https://www.capterra.co.uk/compare/32728/171903/surveymonkey/vs/benbria-loop)

-----

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