---
description: Side-by-side comparison of SurveyMonkey vs INSTANT Insight. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs INSTANT Insight Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey \<span\>vs\</span\> INSTANT Insight](https://www.capterra.co.uk/compare/32728/149572/surveymonkey/vs/instant-insight)

# Compare SurveyMonkey vs INSTANT Insight

Canonical: https://www.capterra.co.uk/compare/32728/149572/surveymonkey/vs/instant-insight

> Detailed comparison between SurveyMonkey and INSTANT Insight. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | INSTANT Insight |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 10455 | 1 |
| **Starting Price** | US$30.00 | CHF 69.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Documentation |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### INSTANT Insight

Pulse-Solution S.A develops Customer Feedback Solutions, for hotels, restaurants, retail stores and any service businesses.

## Key features

### SurveyMonkey

- AI/Machine Learning
- Autofill
- Customer Experience Management
- Customisable Templates
- Dashboard
- Engagement Tracking
- For Marketing and Advertising
- Monitoring
- Multi-Channel Data Collection
- Multiple Question Types
- Negative Feedback Management
- Performance Management
- Predictive Analytics
- Real-Time Data
- Reminders
- Reporting/Analytics
- Sentiment Analysis
- Survey/Poll Management
- Surveys & Feedback
- Web Forms

### INSTANT Insight

- Customer Experience Management
- Dashboard
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
- Reporting/Analytics
- Sentiment Analysis
- Survey/Poll Management

## Links

- [View SurveyMonkey Profile](https://www.capterra.co.uk/software/32728/surveymonkey)
- [View INSTANT Insight Profile](https://www.capterra.co.uk/software/149572/instant-insight)
- [View Original Comparison](https://www.capterra.co.uk/compare/32728/149572/surveymonkey/vs/instant-insight)

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