---
description: Side-by-side comparison of SurveyMonkey vs FeedMetrics. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs FeedMetrics Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/30666/360-degree-feedback/software) > [SurveyMonkey \<span\>vs\</span\> FeedMetrics](https://www.capterra.co.uk/compare/32728/1086313/surveymonkey/vs/FeedMetrics)

# Compare SurveyMonkey vs FeedMetrics

Canonical: https://www.capterra.co.uk/compare/32728/1086313/surveymonkey/vs/FeedMetrics

> Detailed comparison between SurveyMonkey and FeedMetrics. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | FeedMetrics |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 10455 | 0 |
| **Starting Price** | US$30.00 | US$99.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Linux (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### FeedMetrics

FeedMetrics.ai serves SaaS, retail, D2C brands, professional services, financial services, education providers, and organizations enhancing customer and employee experience.

## Key features

### SurveyMonkey

- API
- Customisable Forms
- Customisable Templates
- Dashboard
- Email Marketing
- Email Reminders
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Negative Feedback Management
- Pulse Surveys
- Real-Time Analytics
- Reminders
- Reporting/Analytics
- Response Quotas
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Visual Analytics
- Workflow Management

### FeedMetrics

- API
- Customisable Forms
- Customisable Templates
- Dashboard
- Email Marketing
- Email Reminders
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Negative Feedback Management
- Pulse Surveys
- Real-Time Analytics
- Reminders
- Reporting/Analytics
- Response Quotas
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Visual Analytics
- Workflow Management

## Links

- [View SurveyMonkey Profile](https://www.capterra.co.uk/software/32728/surveymonkey)
- [View FeedMetrics Profile](https://www.capterra.co.uk/software/1086313/FeedMetrics)
- [View Original Comparison](https://www.capterra.co.uk/compare/32728/1086313/surveymonkey/vs/FeedMetrics)

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