---
description: Side-by-side comparison of Constant Contact vs Birdeye. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Constant Contact vs Birdeye Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [Constant Contact \<span\>vs\</span\> Birdeye](https://www.capterra.co.uk/compare/31898/152997/constant-contact/vs/birdeye)

# Compare Constant Contact vs Birdeye

Canonical: https://www.capterra.co.uk/compare/31898/152997/constant-contact/vs/birdeye

> Detailed comparison between Constant Contact and Birdeye. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Constant Contact | Birdeye |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 2923 | 704 |
| **Starting Price** | US$12.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Constant Contact

Constant Contact's expanded online marketing platform is designed to help marketers, franchisors, universities, hospitals, real estate business owners, side-hustlers, nonprofits and individuals.

### Birdeye

Birdeye is used by multi-location businesses, auto dealers, dental practices, financial services, healthcare, home services, legal firms, property managers, real estate, restaurants, and retailers.

## Key features

### Constant Contact

- API
- Automated Publishing
- CRM
- Campaign Scheduling
- Content Management
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Mobile Survey
- Monitoring
- Real-Time Data
- Reminders
- Scheduled Messaging
- Social Media Integration
- Survey Builder
- Surveys & Feedback
- URL Customisation

### Birdeye

- API
- Automated Publishing
- CRM
- Campaign Scheduling
- Content Management
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Mobile Survey
- Monitoring
- Real-Time Data
- Reminders
- Scheduled Messaging
- Social Media Integration
- Survey Builder
- Surveys & Feedback
- URL Customisation

## Links

- [View Constant Contact Profile](https://www.capterra.co.uk/software/31898/constant-contact)
- [View Birdeye Profile](https://www.capterra.co.uk/software/152997/birdeye)
- [View Original Comparison](https://www.capterra.co.uk/compare/31898/152997/constant-contact/vs/birdeye)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Constant Contact vs Birdeye Comparison - Capterra UK 2026","description":"Side-by-side comparison of Constant Contact vs Birdeye. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/31898/152997/constant-contact/vs/birdeye","about":[{"@id":"https://www.capterra.co.uk/software/31898/constant-contact#software"},{"@id":"https://www.capterra.co.uk/software/152997/birdeye#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/31898/152997/constant-contact/vs/birdeye#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/31898/152997/constant-contact/vs/birdeye#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Constant Contact","description":"Constant Contact is a digital and email marketing platform that helps users create and manage marketing campaigns. The system features an interface with customizable email templates and an AI-enabled writing assistant for drafting professional messages. The platform includes automation tools for email scheduling to reach audiences at optimal times.\n\nBeyond email marketing, Constant Contact provides social media marketing capabilities that allow users to share content, engage with followers, and monitor performance through a centralized dashboard. The platform offers a multi-account solution that maintains brand consistency while enabling individual teams to manage marketing efforts independently. Constant Contact combines essential marketing tools in one platform, allowing organizations to connect with the audiences through multiple digital channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/27eca67e-29b6-461b-96e7-fbb5b29ba96e.png","url":"https://www.capterra.co.uk/software/31898/constant-contact","@id":"https://www.capterra.co.uk/software/31898/constant-contact#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":2923},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Birdeye","description":"Birdeye is an AI-based customer experience platform that helps teams automate and enhance online interactions. The system features a 24/7 AI chatbot that engages website visitors, answers questions, books appointments, and captures leads when teams are unavailable. The chatbot delivers personalized, human-like responses through natural language processing capabilities.\n\nBirdeye includes a Smart Inbox that consolidates web chat conversations into a single dashboard, allowing for efficient management and consistent messaging with customizable templates and auto-replies. The platform smoothly transitions conversations from AI to live agents for complex inquiries. Birdeye integrates with various applications and partners with Google to manage reviews, listings, and social media posts. Through its combination of conversational AI, smart inbox tools, and integration capabilities, Birdeye creates a comprehensive solution for online customer engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d25045b3-f1e4-4af6-b8ff-1033563575f5.png","url":"https://www.capterra.co.uk/software/152997/birdeye","@id":"https://www.capterra.co.uk/software/152997/birdeye#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":704},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/31898/152997/constant-contact/vs/birdeye#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Email Marketing Software","position":2,"item":"/directory/30013/email-marketing/software","@type":"ListItem"},{"name":"Constant Contact vs Birdeye","position":3,"item":"https://www.capterra.co.uk/compare/31898/152997/constant-contact/vs/birdeye","@type":"ListItem"}]}]}
</script>