---
description: Side-by-side comparison of NextGen Office vs American Well. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NextGen Office vs American Well Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [e-Prescribing Software](/directory/30975/eprescribing/software) > [NextGen Office \<span\>vs\</span\> American Well](https://www.capterra.co.uk/compare/31268/158465/nextgen-ambulatory-ehr/vs/aw9)

# Compare NextGen Office vs American Well

Canonical: https://www.capterra.co.uk/compare/31268/158465/nextgen-ambulatory-ehr/vs/aw9

> Detailed comparison between NextGen Office and American Well. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | NextGen Office | American Well |
| **Overall rating** | 4.0/5 | 3.8/5 |
| **Total Reviews** | 1278 | 4 |
| **Starting Price** | US$300.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Best for

### NextGen Office

An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers.

### American Well

Physicians, urgent care providers, acute care providers, pediatrics, telepsychiatry and more.

## Key features

### NextGen Office

- Appointment Scheduling
- Charting
- Claims Scrubbing
- Customisable Templates
- E-Prescribing
- EDI
- EMR/EHR
- For Family Medicine
- For Obstetrics & Gynecology
- HIPAA Compliant
- Insurance Eligibility Verification
- Medication Management
- One-to-One Messaging
- Online Refills
- Patient Records Management
- Patient Scheduling
- Practice Management
- Real-Time Data
- Scheduling
- Telemedicine Software

### American Well

- Appointment Scheduling
- Charting
- EDI
- EMR/EHR
- For Family Medicine
- For Obstetrics & Gynecology
- HIPAA Compliant
- Medication Management
- One-to-One Messaging
- Patient Scheduling
- Practice Management
- Scheduling
- Telemedicine Software

## Links

- [View NextGen Office Profile](https://www.capterra.co.uk/software/31268/nextgen-ambulatory-ehr)
- [View American Well Profile](https://www.capterra.co.uk/software/158465/aw9)
- [View Original Comparison](https://www.capterra.co.uk/compare/31268/158465/nextgen-ambulatory-ehr/vs/aw9)

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