---
description: Side-by-side comparison of Vanillasoft vs Zoho CRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vanillasoft vs Zoho CRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Vanillasoft \<span\>vs\</span\> Zoho CRM](https://www.capterra.co.uk/compare/27609/155928/vanillasoft/vs/zoho-crm)

# Compare Vanillasoft vs Zoho CRM

Canonical: https://www.capterra.co.uk/compare/27609/155928/vanillasoft/vs/zoho-crm

> Detailed comparison between Vanillasoft and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Vanillasoft | Zoho CRM |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 233 | 6967 |
| **Starting Price** | - | £10.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Vanillasoft

Fast-moving revenue teams. Organizations with SDRs and BDRs or organizations that generate leads. Fundraising organizations with engagement centers and DXOs.

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### Vanillasoft

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Content Management
- Contract/License Management
- Customer Database
- Dashboard
- Deal Management
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Opportunity Management
- Performance Management
- Referral Tracking
- Sales Activity Management
- Scheduling

### Zoho CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Content Management
- Contract/License Management
- Customer Database
- Dashboard
- Deal Management
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Opportunity Management
- Performance Management
- Referral Tracking
- Sales Activity Management
- Scheduling

## Links

- [View Vanillasoft Profile](https://www.capterra.co.uk/software/27609/vanillasoft)
- [View Zoho CRM Profile](https://www.capterra.co.uk/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.co.uk/compare/27609/155928/vanillasoft/vs/zoho-crm)

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