---
description: Side-by-side comparison of Genesys Cloud CX vs Local Measure. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Genesys Cloud CX vs Local Measure Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [Genesys Cloud CX \<span\>vs\</span\> Local Measure](https://www.capterra.co.uk/compare/21409/174699/genesys-cloud/vs/local-measure)

# Compare Genesys Cloud CX vs Local Measure

Canonical: https://www.capterra.co.uk/compare/21409/174699/genesys-cloud/vs/local-measure

> Detailed comparison between Genesys Cloud CX and Local Measure. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Genesys Cloud CX | Local Measure |
| **Overall rating** | 4.3/5 | - |
| **Total Reviews** | 264 | 0 |
| **Starting Price** | US$75.00 | US$1.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Genesys Cloud CX

Genesys Cloud is for everyone\! Progressive IT and contact centre operations that prefer rapid delivery, all-in-one, cloud contact centre solution.

### Local Measure

Businesses in retail, tourism, hospitality, telecoms, government and education - looking to take their customer experience to the next level.

## Key features

### Genesys Cloud CX

- API
- Automatic Call Distribution
- Call Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customer History
- Dashboard
- Email Management
- Knowledge Management
- Live Chat
- Multi-Channel Communication
- Multi-Channel Data Collection
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management

### Local Measure

- API
- Automatic Call Distribution
- Call Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customer History
- Dashboard
- Email Management
- Knowledge Management
- Live Chat
- Multi-Channel Communication
- Multi-Channel Data Collection
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management

## Links

- [View Genesys Cloud CX Profile](https://www.capterra.co.uk/software/21409/genesys-cloud)
- [View Local Measure Profile](https://www.capterra.co.uk/software/174699/local-measure)
- [View Original Comparison](https://www.capterra.co.uk/compare/21409/174699/genesys-cloud/vs/local-measure)

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