---
description: Side-by-side comparison of HaloPSA vs ManageEngine ServiceDesk Plus MSP. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HaloPSA vs ManageEngine ServiceDesk Plus MSP Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/16/professional-services-automation/software) > [HaloPSA \<span\>vs\</span\> ManageEngine ServiceDesk Plus MSP](https://www.capterra.co.uk/compare/20971/169180/halopsa/vs/servicedesk-plus-msp)

# Compare HaloPSA vs ManageEngine ServiceDesk Plus MSP

Canonical: https://www.capterra.co.uk/compare/20971/169180/halopsa/vs/servicedesk-plus-msp

> Detailed comparison between HaloPSA and ManageEngine ServiceDesk Plus MSP. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HaloPSA | ManageEngine ServiceDesk Plus MSP |
| **Overall rating** | 4.9/5 | 4.0/5 |
| **Total Reviews** | 36 | 5 |
| **Starting Price** | US$119.00 | US$1,445.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### HaloPSA

HaloPSA is used by managed service providers, IT service departments, telecommunications companies, consultancy firms, software companies, and cloud solution providers.

### ManageEngine ServiceDesk Plus MSP

ServiceDesk Plus MSP provides a comprehensive service desk to managed service providers with the ease of use SMBs need and the powerful features that enterprises demand to level-up their business.

## Key features

### HaloPSA

- Backup and Recovery
- Billing & Invoicing
- Change Management
- Client Portal
- Contract/License Management
- Customisable Branding
- Dashboard
- Help Desk Management
- Incident Management
- Inventory Management
- Issue Management
- Portfolio Management
- Problem Management
- Project Management
- Proposal Generation
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Ticket Management

### ManageEngine ServiceDesk Plus MSP

- Backup and Recovery
- Billing & Invoicing
- Change Management
- Client Portal
- Contract/License Management
- Customisable Branding
- Dashboard
- Help Desk Management
- Incident Management
- Inventory Management
- Issue Management
- Portfolio Management
- Problem Management
- Project Management
- Proposal Generation
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Ticket Management

## Links

- [View HaloPSA Profile](https://www.capterra.co.uk/software/20971/halopsa)
- [View ManageEngine ServiceDesk Plus MSP Profile](https://www.capterra.co.uk/software/169180/servicedesk-plus-msp)
- [View Original Comparison](https://www.capterra.co.uk/compare/20971/169180/halopsa/vs/servicedesk-plus-msp)

-----

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