18 years helping British businesses
choose better software

HaloPSA vs Freshservice

HaloPSA

by Halo Service Solutions

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US$90.00/month
£15.00/month
Overall
4.9 (27)
Overall
4.5 (595)
Ideally suited to Managed Service Providers looking to for a modern PSA solution.
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
10/10
  • Contract/License Management
  • Customisable Templates
  • Dashboard
  • Help Desk Management
  • Monitoring
  • Project Management
  • Scheduling
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
10/10
  • Contract/License Management
  • Customisable Templates
  • Dashboard
  • Help Desk Management
  • Monitoring
  • Project Management
  • Scheduling
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat