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HaloPSA vs TOPdesk
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US$90.00/month
US$66.00/month
Ideally suited to Managed Service Providers looking to for a modern PSA solution.
TOPdesk is a service management platform for IT service desks at organisations with 250-5000 employees. The tool is easy to expand to other service departments like Facilities or HR.
- Contract/License Management
- Customisable Templates
- Dashboard
- Help Desk Management
- Live Chat
- Monitoring
- Project Management
- Scheduling
- Support Ticket Management
- Surveys & Feedback
- Contract/License Management
- Customisable Templates
- Dashboard
- Help Desk Management
- Live Chat
- Monitoring
- Project Management
- Scheduling
- Support Ticket Management
- Surveys & Feedback
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
