---
description: Side-by-side comparison of 800.com vs Zoho Voice. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 800.com vs Zoho Voice Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [800.com \<span\>vs\</span\> Zoho Voice](https://www.capterra.co.uk/compare/208208/1029158/800-com/vs/zoho-voice)

# Compare 800.com vs Zoho Voice

Canonical: https://www.capterra.co.uk/compare/208208/1029158/800-com/vs/zoho-voice

> Detailed comparison between 800.com and Zoho Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 800.com | Zoho Voice |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 333 | 46 |
| **Starting Price** | US$149.00 | US$34.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

### Zoho Voice

Sales and Marketing, Customer Support, Customer Engagement, Business Phone Calls, Tele-Marketing Agents, Call Centers, Contact Centers, Recruiters, Tele-Calling Agents

## Key features

### 800.com

- API
- Archiving & Retention
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Contact Database
- Customisable Caller ID
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Centre
- Voicemail Transcription

### Zoho Voice

- API
- Archiving & Retention
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Contact Database
- Customisable Caller ID
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Centre
- Voicemail Transcription

## Links

- [View 800.com Profile](https://www.capterra.co.uk/software/208208/800-com)
- [View Zoho Voice Profile](https://www.capterra.co.uk/software/1029158/zoho-voice)
- [View Original Comparison](https://www.capterra.co.uk/compare/208208/1029158/800-com/vs/zoho-voice)

-----

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