---
description: Side-by-side comparison of Bigin by Zoho CRM vs ChatGuru. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bigin by Zoho CRM vs ChatGuru Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM \<span\>vs\</span\> ChatGuru](https://www.capterra.co.uk/compare/204998/212407/bigin-by-zoho-crm/vs/zapguru)

# Compare Bigin by Zoho CRM vs ChatGuru

Canonical: https://www.capterra.co.uk/compare/204998/212407/bigin-by-zoho-crm/vs/zapguru

> Detailed comparison between Bigin by Zoho CRM and ChatGuru. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bigin by Zoho CRM | ChatGuru |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 724 | 2 |
| **Starting Price** | £0.80 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

### ChatGuru

Small and midsize businesses, sales teams, customer service teams, healthcare providers, financial services firms, ecommerce companies

## Key features

### Bigin by Zoho CRM

- API
- Calendar/Reminder System
- Channel Management
- Client Management
- Contact Management
- Customisable Reports
- Customisable Templates
- Deal Management
- For Startups
- Interaction Tracking
- Lead Management
- Monitoring
- Pipeline Reports
- Real-Time Data
- Reminders
- Sales Activity Management
- Scheduling
- Transfers/Routing
- Video Conferencing
- Web-based Deployment

### ChatGuru

- API
- Contact Management
- Customisable Reports
- Interaction Tracking
- Lead Management

## Links

- [View Bigin by Zoho CRM Profile](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm)
- [View ChatGuru Profile](https://www.capterra.co.uk/software/212407/zapguru)
- [View Original Comparison](https://www.capterra.co.uk/compare/204998/212407/bigin-by-zoho-crm/vs/zapguru)

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