---
description: Side-by-side comparison of Bigin by Zoho CRM vs LaunchBay. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bigin by Zoho CRM vs LaunchBay Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM \<span\>vs\</span\> LaunchBay](https://www.capterra.co.uk/compare/204998/1064920/bigin-by-zoho-crm/vs/motion-io)

# Compare Bigin by Zoho CRM vs LaunchBay

Canonical: https://www.capterra.co.uk/compare/204998/1064920/bigin-by-zoho-crm/vs/motion-io

> Detailed comparison between Bigin by Zoho CRM and LaunchBay. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bigin by Zoho CRM | LaunchBay |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 724 | 49 |
| **Starting Price** | £0.80 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

### LaunchBay

LaunchBay is used by marketing agencies, B2B software companies, CRM implementation teams, consultants, and fintech companies.

## Key features

### Bigin by Zoho CRM

- API
- Activity Tracking
- Checklists
- Client Management
- Client Tracking
- Customer Database
- Customisable Templates
- Email Management
- Engagement Tracking
- Form Builder
- Graphical Workflow Editor
- Monitoring
- Multi-Channel Communication
- No-Code
- Project Management
- Real Time Editing
- Real-Time Data
- Reminders
- Status Tracking
- Surveys & Feedback

### LaunchBay

- API
- Activity Tracking
- Checklists
- Client Management
- Client Tracking
- Customer Database
- Customisable Templates
- Email Management
- Engagement Tracking
- Form Builder
- Graphical Workflow Editor
- Monitoring
- Multi-Channel Communication
- No-Code
- Project Management
- Real Time Editing
- Real-Time Data
- Reminders
- Status Tracking
- Surveys & Feedback

## Links

- [View Bigin by Zoho CRM Profile](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm)
- [View LaunchBay Profile](https://www.capterra.co.uk/software/1064920/motion-io)
- [View Original Comparison](https://www.capterra.co.uk/compare/204998/1064920/bigin-by-zoho-crm/vs/motion-io)

-----

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