---
description: Side-by-side comparison of Wati vs Kindly. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Wati vs Kindly Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Wati \<span\>vs\</span\> Kindly](https://www.capterra.co.uk/compare/204314/1021096/wati/vs/kindly)

# Compare Wati vs Kindly

Canonical: https://www.capterra.co.uk/compare/204314/1021096/wati/vs/kindly

> Detailed comparison between Wati and Kindly. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Wati | Kindly |
| **Overall rating** | 4.6/5 | 4.0/5 |
| **Total Reviews** | 202 | 2 |
| **Starting Price** | US$59.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Wati

End-to-end WhatsApp API solution for mid-market \&amp; enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.

### Kindly

Kindly is used all across the world and in every industry. From mid-market to enterprise, companies such as Norwegian Air, Helly Hansen, and Hertz utilize the Kindly platform.

## Key features

### Wati

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Automated Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Customer Communication
- Customer Engagement
- Customer Experience Management
- Customer Support
- Drag & Drop
- Lead Management
- Live Chat
- Natural Language Processing
- Performance Metrics
- Pre-Configured Bot
- Reporting/Analytics

### Kindly

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Automated Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Customer Communication
- Customer Engagement
- Customer Experience Management
- Customer Support
- Drag & Drop
- Live Chat
- Natural Language Processing
- Performance Metrics
- Pre-Configured Bot
- Reporting/Analytics

## Links

- [View Wati Profile](https://www.capterra.co.uk/software/204314/wati)
- [View Kindly Profile](https://www.capterra.co.uk/software/1021096/kindly)
- [View Original Comparison](https://www.capterra.co.uk/compare/204314/1021096/wati/vs/kindly)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Wati vs Kindly Comparison - Capterra UK 2026","description":"Side-by-side comparison of Wati vs Kindly. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/204314/1021096/wati/vs/kindly","about":[{"@id":"https://www.capterra.co.uk/software/204314/wati#software"},{"@id":"https://www.capterra.co.uk/software/1021096/kindly#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/204314/1021096/wati/vs/kindly#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/204314/1021096/wati/vs/kindly#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Wati","description":"Started as WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system beyond one platform. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support, all inside WhatsApp and connected messaging channels.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognized as a Premium Partner of Meta and Google.\n\nUnlock Revenue Growth with Wati, your AI co-pilot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95b17574-167d-45a4-88f9-ab69dd5a64c6.png","url":"https://www.capterra.co.uk/software/204314/wati","@id":"https://www.capterra.co.uk/software/204314/wati#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":202},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Kindly","description":"AI-powered chatbots built to automate support and drive sales\n\nKindly's AI chatbots address three universal goals that matter most to customer support, e-commerce, and marketing teams:\n\n1) Help you sell and convert more\n2) Assist your customers on any channel at any time\n3) Reduce your support costs with automation","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/64df48ac-704f-422a-a241-08ca2a81fb7c.jpeg","url":"https://www.capterra.co.uk/software/1021096/kindly","@id":"https://www.capterra.co.uk/software/1021096/kindly#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/compare/204314/1021096/wati/vs/kindly#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Wati vs Kindly","position":3,"item":"https://www.capterra.co.uk/compare/204314/1021096/wati/vs/kindly","@type":"ListItem"}]}]}
</script>