---
description: Side-by-side comparison of SugarCRM vs SpiceCRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: SugarCRM vs SpiceCRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Sales Intelligence Tools](/directory/34275/sales-intelligence/software) > [SugarCRM \<span\>vs\</span\> SpiceCRM](https://www.capterra.co.uk/compare/20344/183582/sugarcrm/vs/spicecrm)

# Compare SugarCRM vs SpiceCRM

Canonical: https://www.capterra.co.uk/compare/20344/183582/sugarcrm/vs/spicecrm

> Detailed comparison between SugarCRM and SpiceCRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | SpiceCRM |
| **Overall rating** | 3.8/5 | 5.0/5 |
| **Total Reviews** | 413 | 10 |
| **Starting Price** | US$59.00 | €19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SugarCRM

Designed for B2B organisations ranging from 50-8,000 employees. We cater to B2B organisations in USA, APAC, Middle East and Europe, including the UK, DACH, Nordics, Benelux, France, Italy and Spain.

### SpiceCRM

The \#1 Open Source CRM for innovative Companies that look for innovative solutions and do not want to spend big amounts on license costs but rather focus on a unique user experience.

## Key features

### SugarCRM

- API
- Calendar Management
- Campaign Management
- Customisable Reports
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management
- Territory Management
- Workflow Management

### SpiceCRM

- API
- Calendar Management
- Campaign Management
- Customisable Reports
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management
- Territory Management
- Workflow Management

## Links

- [View SugarCRM Profile](https://www.capterra.co.uk/software/20344/sugarcrm)
- [View SpiceCRM Profile](https://www.capterra.co.uk/software/183582/spicecrm)
- [View Original Comparison](https://www.capterra.co.uk/compare/20344/183582/sugarcrm/vs/spicecrm)

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