---
description: Side-by-side comparison of SugarCRM vs OpenCRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: SugarCRM vs OpenCRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [SugarCRM \<span\>vs\</span\> OpenCRM](https://www.capterra.co.uk/compare/20344/129881/sugarcrm/vs/opencrm)

# Compare SugarCRM vs OpenCRM

Canonical: https://www.capterra.co.uk/compare/20344/129881/sugarcrm/vs/opencrm

> Detailed comparison between SugarCRM and OpenCRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | OpenCRM |
| **Overall rating** | 3.8/5 | 4.6/5 |
| **Total Reviews** | 413 | 294 |
| **Starting Price** | US$59.00 | £39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SugarCRM

Designed for B2B organisations ranging from 50-8,000 employees. We cater to B2B organisations in USA, APAC, Middle East and Europe, including the UK, DACH, Nordics, Benelux, France, Italy and Spain.

### OpenCRM

Mid market businesses. Companies that want to manage their sales, grow the business, better manage customers and prospects and make more profit - plus a lot more.

## Key features

### SugarCRM

- API
- Calendar Management
- Calendar/Reminder System
- Contact Database
- Customisable Templates
- Email Management
- Email Templates
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Marketing Automation
- Opportunity Management
- Referral Tracking
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Territory Management
- Workflow Management

### OpenCRM

- API
- Calendar Management
- Calendar/Reminder System
- Contact Database
- Customisable Templates
- Email Management
- Email Templates
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Marketing Automation
- Opportunity Management
- Referral Tracking
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Territory Management
- Workflow Management

## Links

- [View SugarCRM Profile](https://www.capterra.co.uk/software/20344/sugarcrm)
- [View OpenCRM Profile](https://www.capterra.co.uk/software/129881/opencrm)
- [View Original Comparison](https://www.capterra.co.uk/compare/20344/129881/sugarcrm/vs/opencrm)

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