---
description: Side-by-side comparison of Meets CRM vs Amazon Connect. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Meets CRM vs Amazon Connect Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Meets CRM \<span\>vs\</span\> Amazon Connect](https://www.capterra.co.uk/compare/201050/1017140/meets-crm/vs/amazon-connect)

# Compare Meets CRM vs Amazon Connect

Canonical: https://www.capterra.co.uk/compare/201050/1017140/meets-crm/vs/amazon-connect

> Detailed comparison between Meets CRM and Amazon Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Meets CRM | Amazon Connect |
| **Overall rating** | 4.0/5 | 4.5/5 |
| **Total Reviews** | 1 | 92 |
| **Starting Price** | R$64.90 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Meets CRM

We serve companies from different areas: Industry, Technology, Commerce and Services.

### Amazon Connect

Contact centers, customer service departments, call centers, and customer support operations.

## Key features

### Meets CRM

- CRM
- Chat/Messaging
- Contact Management
- Email Management
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Real-Time Monitoring
- Reminders
- Reporting/Analytics
- Segmentation
- Social Media Integration
- Third-Party Integrations

### Amazon Connect

- API
- Activity Tracking
- Automatic Call Distribution
- Call Tracking
- Chat/Messaging
- Contact Management
- Dashboard
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Monitoring
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View Meets CRM Profile](https://www.capterra.co.uk/software/201050/meets-crm)
- [View Amazon Connect Profile](https://www.capterra.co.uk/software/1017140/amazon-connect)
- [View Original Comparison](https://www.capterra.co.uk/compare/201050/1017140/meets-crm/vs/amazon-connect)

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