---
description: Side-by-side comparison of Chatify vs Chatway. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chatify vs Chatway Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Chatify \<span\>vs\</span\> Chatway](https://www.capterra.co.uk/compare/190276/1056260/chatify/vs/chatway)

# Compare Chatify vs Chatway

Canonical: https://www.capterra.co.uk/compare/190276/1056260/chatify/vs/chatway

> Detailed comparison between Chatify and Chatway. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Chatify | Chatway |
| **Overall rating** | 4.3/5 | 4.9/5 |
| **Total Reviews** | 3 | 77 |
| **Starting Price** | €49.00 | US$0.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | - |

## Best for

### Chatify

Chatify is ideal for distributed 'In-house' customer care teams who offer support via email. Think Universities, omni-channel retailers, start-ups, colleges, restaurants, etc.

### Chatway

Chatway is a live chat and AI chatbot tool that enables users to communicate, collaborate \&amp; automate customer support

## Key features

### Chatify

- Autoresponders
- Canned Responses
- Collaboration Tools
- Customisable Branding
- File Sharing
- Geotargeting
- Mobile Access
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### Chatway

- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Customisable Branding
- Email Management
- File Sharing
- Geotargeting
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Chatify Profile](https://www.capterra.co.uk/software/190276/chatify)
- [View Chatway Profile](https://www.capterra.co.uk/software/1056260/chatway)
- [View Original Comparison](https://www.capterra.co.uk/compare/190276/1056260/chatify/vs/chatway)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Chatify vs Chatway Comparison - Capterra UK 2026","description":"Side-by-side comparison of Chatify vs Chatway. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/190276/1056260/chatify/vs/chatway","about":[{"@id":"https://www.capterra.co.uk/software/190276/chatify#software"},{"@id":"https://www.capterra.co.uk/software/1056260/chatway#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/190276/1056260/chatify/vs/chatway#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/190276/1056260/chatify/vs/chatway#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Chatify","description":"Chatify is a live chat software for websites. Chatify allows businesses to add live chat and team collaboration features to their websites to provide customer support, increase sales, and improve customer relationships. The software offers features like unlimited agents, team messaging, automated answers with AI, agent assist, and internal team collaboration tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c5a49ea1-7407-4f06-a902-024cd957a02a.jpeg","url":"https://www.capterra.co.uk/software/190276/chatify","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/190276/chatify#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":3},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Chatway","description":"Chatway is a live chat app for websites that helps businesses support customers, answer questions, capture leads, and convert more visitors in real time. Add a customizable live chat widget to your website, manage all customer conversations from one shared inbox, and collaborate with your team across website chat, email, and social channels.\n\nChatway also includes an AI chatbot that can instantly answer common questions, reduce repetitive support work, qualify leads, and help customers get the information they need faster. With Chatway, you can assign chats, track conversation history, respond from desktop or mobile, and deliver fast, personalized support at every stage of the customer journey. Use Chatway to improve customer satisfaction, boost engagement, increase sales, and provide seamless live chat and AI-powered support from one platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0ed6c902-342a-446b-8951-c029a096194a.png","url":"https://www.capterra.co.uk/software/1056260/chatway","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1056260/chatway#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":77},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Chatify vs Chatway","position":3,"item":"https://www.capterra.co.uk/compare/190276/1056260/chatify/vs/chatway","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/190276/1056260/chatify/vs/chatway#breadcrumblist"}]}
</script>