---
description: Side-by-side comparison of Mint Service Desk vs Proactivanet. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mint Service Desk vs Proactivanet Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [Mint Service Desk \<span\>vs\</span\> Proactivanet](https://www.capterra.co.uk/compare/187044/1010807/mint-service-desk/vs/proactivanet)

# Compare Mint Service Desk vs Proactivanet

Canonical: https://www.capterra.co.uk/compare/187044/1010807/mint-service-desk/vs/proactivanet

> Detailed comparison between Mint Service Desk and Proactivanet. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mint Service Desk | Proactivanet |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 22 | 52 |
| **Starting Price** | US$5.00 | €1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Mint Service Desk

Mint Service Desk targets businesses of all sizes seeking efficient IT service management. Ideal for IT departments in SMBs and large enterprises, it caters to those needing advanced ticketing, asset

### Proactivanet

Midmarket and Enterprise-level organizations (500+ employees) across industries such as Banking, Healthcare, Government, and Education that require a scalable, ITIL-aligned solution to manage complex

## Key features

### Mint Service Desk

- API
- Activity Tracking
- Alerts/Escalation
- Asset Lifecycle Management
- Asset Tracking
- Availability Management
- Capacity Management
- Change Management
- Chat/Messaging
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Help Desk Management
- Incident Management
- Inventory Management
- Problem Management
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Task Management

### Proactivanet

- API
- Activity Tracking
- Alerts/Escalation
- Asset Lifecycle Management
- Asset Tracking
- Availability Management
- Capacity Management
- Change Management
- Chat/Messaging
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Help Desk Management
- Incident Management
- Inventory Management
- Problem Management
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Task Management

## Links

- [View Mint Service Desk Profile](https://www.capterra.co.uk/software/187044/mint-service-desk)
- [View Proactivanet Profile](https://www.capterra.co.uk/software/1010807/proactivanet)
- [View Original Comparison](https://www.capterra.co.uk/compare/187044/1010807/mint-service-desk/vs/proactivanet)

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