---
description: Side-by-side comparison of PhoneIQ vs Zoho Voice. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PhoneIQ vs Zoho Voice Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [PhoneIQ \<span\>vs\</span\> Zoho Voice](https://www.capterra.co.uk/compare/183388/1029158/phoneiq-for-salesforce/vs/zoho-voice)

# Compare PhoneIQ vs Zoho Voice

Canonical: https://www.capterra.co.uk/compare/183388/1029158/phoneiq-for-salesforce/vs/zoho-voice

> Detailed comparison between PhoneIQ and Zoho Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | PhoneIQ | Zoho Voice |
| **Overall rating** | 4.8/5 | 4.0/5 |
| **Total Reviews** | 10 | 46 |
| **Starting Price** | US$10.00 | US$34.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### PhoneIQ

Companies using Salesforce and looking for a phone system, dialer, or contact center software that provides deep integration capabilities with their CRM and expert Salesforce support.

### Zoho Voice

Sales and Marketing, Customer Support, Customer Engagement, Business Phone Calls, Tele-Marketing Agents, Call Centers, Contact Centers, Recruiters, Tele-Calling Agents

## Key features

### PhoneIQ

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customisable Caller ID
- Dashboard
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Virtual Call Centre

### Zoho Voice

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customisable Caller ID
- Dashboard
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Virtual Call Centre

## Links

- [View PhoneIQ Profile](https://www.capterra.co.uk/software/183388/phoneiq-for-salesforce)
- [View Zoho Voice Profile](https://www.capterra.co.uk/software/1029158/zoho-voice)
- [View Original Comparison](https://www.capterra.co.uk/compare/183388/1029158/phoneiq-for-salesforce/vs/zoho-voice)

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