---
description: Side-by-side comparison of HubSpot Service Hub vs Arrows. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HubSpot Service Hub vs Arrows Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [HubSpot Service Hub \<span\>vs\</span\> Arrows](https://www.capterra.co.uk/compare/182476/208348/hubspot-service-hub/vs/arrows)

# Compare HubSpot Service Hub vs Arrows

Canonical: https://www.capterra.co.uk/compare/182476/208348/hubspot-service-hub/vs/arrows

> Detailed comparison between HubSpot Service Hub and Arrows. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HubSpot Service Hub | Arrows |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 187 | 0 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### HubSpot Service Hub

Customer support departments, marketing teams, sales teams, content creators, and operations teams.

### Arrows

Any B2B company that's closing deals in their CRM and needs to get customers to value quickly.

## Key features

### HubSpot Service Hub

- Client Management
- Collaboration Tools
- Customer Engagement
- Customer Experience Management
- Customer Management
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Help Desk Management
- Monitoring
- Onboarding
- Performance Metrics
- Real-Time Data
- Real-Time Notifications
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Transfers/Routing
- Workflow Management

### Arrows

- Collaboration Tools
- Configurable Workflow
- Customer Engagement
- Customer Experience Management
- Customer Management
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Onboarding
- Performance Metrics
- Real-Time Data
- Real-Time Notifications
- Surveys & Feedback
- Task Management
- Workflow Management

## Links

- [View HubSpot Service Hub Profile](https://www.capterra.co.uk/software/182476/hubspot-service-hub)
- [View Arrows Profile](https://www.capterra.co.uk/software/208348/arrows)
- [View Original Comparison](https://www.capterra.co.uk/compare/182476/208348/hubspot-service-hub/vs/arrows)

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