---
description: Side-by-side comparison of CloudTalk vs 55PBX. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CloudTalk vs 55PBX Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [CloudTalk \<span\>vs\</span\> 55PBX](https://www.capterra.co.uk/compare/182004/199508/cloudtalk/vs/55pbx)

# Compare CloudTalk vs 55PBX

Canonical: https://www.capterra.co.uk/compare/182004/199508/cloudtalk/vs/55pbx

> Detailed comparison between CloudTalk and 55PBX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CloudTalk | 55PBX |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 268 | 15 |
| **Starting Price** | US$19.00 | R$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### CloudTalk

CloudTalk is the perfect business phone system for small and mid-sized companies focused on sales and customer service, aiming to deliver an excellent customer experience to their clients.

### 55PBX

LATAM and Europe Markets, SMB and Middle Market Enterprise.&#10;Customer Centric Opps and Sales Opps can use 55PBX to increase satisfaction and revenue.

## Key features

### CloudTalk

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customisable Caller ID
- Dashboard
- Inbound Call Centre
- Lead Management
- Monitoring
- Real-Time Data
- Recording
- Survey/Poll Management
- Virtual Call Centre
- Virtual Extensions

### 55PBX

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customisable Caller ID
- Dashboard
- Inbound Call Centre
- Lead Management
- Monitoring
- Real-Time Data
- Recording
- Survey/Poll Management
- Virtual Call Centre
- Virtual Extensions

## Links

- [View CloudTalk Profile](https://www.capterra.co.uk/software/182004/cloudtalk)
- [View 55PBX Profile](https://www.capterra.co.uk/software/199508/55pbx)
- [View Original Comparison](https://www.capterra.co.uk/compare/182004/199508/cloudtalk/vs/55pbx)

-----

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