Ideta vs Botgate

€29.00/month

€29.00/month

• Ease of Use

  4.5 (53)

• Features & Functionality

  4.7 (53)

• Customer Service

  4.9 (53)

• Value for Money

  4.8 (53)

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• Ease of Use

  5.0 (2)

• Features & Functionality

  5.0 (2)

• Customer Service

  5.0 (2)

• Value for Money

  5.0 (2)

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We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.

B2B & B2C businesses across the globe

• API
• Canned Responses
• Customisable Branding
• File Sharing
• Live Chat
• Multi-Channel Communication
• Real-time Consumer-facing Chat
• Reporting/Analytics
• Transcripts/Chat History
• Transfers/Routing

See all features

• API
• Canned Responses
• Customisable Branding
• File Sharing
• Live Chat
• Multi-Channel Communication
• Real-time Consumer-facing Chat
• Reporting/Analytics
• Transcripts/Chat History
• Transfers/Routing

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat