---
description: Side-by-side comparison of Dameware vs Heimdal Remote Desktop. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dameware vs Heimdal Remote Desktop Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Multi-Factor Authentication Software](/directory/33157/multi-factor-authentication/software) > [Dameware \<span\>vs\</span\> Heimdal Remote Desktop](https://www.capterra.co.uk/compare/179422/1021175/dameware-remote-support/vs/heimdal-remote-desktop)

# Compare Dameware vs Heimdal Remote Desktop

Canonical: https://www.capterra.co.uk/compare/179422/1021175/dameware-remote-support/vs/heimdal-remote-desktop

> Detailed comparison between Dameware and Heimdal Remote Desktop. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dameware | Heimdal Remote Desktop |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 244 | 1 |
| **Starting Price** | US$540.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Dameware

Dameware products support IT pros worldwide. Based on their needs, you can choose between DRE, which is perfect for SMB businesses, or DRS, which often is more suitable for government organizations.

### Heimdal Remote Desktop

Ideal for resellers, MSSPs, and any organizations seeking cutting-edge protection and seamless integration. Heimdal’s cybersecurity solutions work standalone or as part of a unified XDR platform.

## Key features

### Dameware

- Access Controls/Permissions
- Audit Trail
- Authentication
- Chat/Messaging
- Event Logs
- File Sharing
- File Transfer
- Live Chat
- Monitoring
- Multiple User Accounts
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Session Recording
- Session Transfer
- Troubleshooting
- Unattended Access

### Heimdal Remote Desktop

- Access Controls/Permissions
- Audit Trail
- Authentication
- Chat/Messaging
- Event Logs
- File Sharing
- File Transfer
- Live Chat
- Monitoring
- Multiple User Accounts
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Session Recording
- Session Transfer
- Troubleshooting
- Unattended Access

## Links

- [View Dameware Profile](https://www.capterra.co.uk/software/179422/dameware-remote-support)
- [View Heimdal Remote Desktop Profile](https://www.capterra.co.uk/software/1021175/heimdal-remote-desktop)
- [View Original Comparison](https://www.capterra.co.uk/compare/179422/1021175/dameware-remote-support/vs/heimdal-remote-desktop)

-----

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