---
description: Side-by-side comparison of Deepser vs HaloITSM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Deepser vs HaloITSM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Deepser \<span\>vs\</span\> HaloITSM](https://www.capterra.co.uk/compare/178946/200140/deepser/vs/haloitsm)

# Compare Deepser vs HaloITSM

Canonical: https://www.capterra.co.uk/compare/178946/200140/deepser/vs/haloitsm

> Detailed comparison between Deepser and HaloITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Deepser | HaloITSM |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 56 | 44 |
| **Starting Price** | US$35.00 | £45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Deepser

Deepser is the only 100% italian Service Management platform, designed to unify services and elevate operational performance through a modular, highly customizable ecosystem.

### HaloITSM

Suited to organizations of all sizes and from any industry, looking for an intuitive ITIL-aligned solution designed to drive automation with extensive AI capabilities and a customer-driven roadmap.

## Key features

### Deepser

- API
- Activity Tracking
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customisable Templates
- Email Management
- Event Logs
- Help Desk Management
- License Management
- Live Chat
- Monitoring
- Project Management
- Real-Time Chat
- Reminders
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### HaloITSM

- API
- Activity Tracking
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customisable Templates
- Email Management
- Event Logs
- Help Desk Management
- License Management
- Live Chat
- Monitoring
- Project Management
- Real-Time Chat
- Reminders
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Deepser Profile](https://www.capterra.co.uk/software/178946/deepser)
- [View HaloITSM Profile](https://www.capterra.co.uk/software/200140/haloitsm)
- [View Original Comparison](https://www.capterra.co.uk/compare/178946/200140/deepser/vs/haloitsm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Deepser vs HaloITSM Comparison - Capterra UK 2026","description":"Side-by-side comparison of Deepser vs HaloITSM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/178946/200140/deepser/vs/haloitsm","about":[{"@id":"https://www.capterra.co.uk/software/178946/deepser#software"},{"@id":"https://www.capterra.co.uk/software/200140/haloitsm#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/178946/200140/deepser/vs/haloitsm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/178946/200140/deepser/vs/haloitsm#webpage","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"Deepser","description":"Deepser is the only italian Service Management platform. Trusted by over 350,000 active users, it brings Help Desk, ITSM and CRM together in a modular, no-code e highly customizable ecosystem built for operational efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f31de323-1d1f-484d-92dd-b8743e217ab1.png","url":"https://www.capterra.co.uk/software/178946/deepser","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/178946/deepser#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":56,"ratingValue":4.6},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux on premise"},{"name":"HaloITSM","description":"HaloITSM is a single, all-inclusive Enterprise Service Management solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike.\n\nHaloITSM will standardize your processes, deliver valuable analytics, and extend to the needs of any department within your organisation. Match your service delivery to the true needs of your business - present, and future.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ab853b12-6384-41bb-8e6b-3dbb71e07ead.png","url":"https://www.capterra.co.uk/software/200140/haloitsm","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/200140/haloitsm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":44,"ratingValue":4.7},"offers":{"price":"45","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"Deepser vs HaloITSM","position":3,"item":"https://www.capterra.co.uk/compare/178946/200140/deepser/vs/haloitsm","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/178946/200140/deepser/vs/haloitsm#breadcrumblist"}]}
</script>