---
description: Side-by-side comparison of EngageBay CRM vs SMS-iT. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EngageBay CRM vs SMS-iT Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [All-in-One Marketing Platform Software](/directory/32155/all-in-one-marketing/software) > [EngageBay CRM \<span\>vs\</span\> SMS-iT](https://www.capterra.co.uk/compare/178819/1024159/engagebay-marketing/vs/sms-it)

# Compare EngageBay CRM vs SMS-iT

Canonical: https://www.capterra.co.uk/compare/178819/1024159/engagebay-marketing/vs/sms-it

> Detailed comparison between EngageBay CRM and SMS-iT. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | EngageBay CRM | SMS-iT |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 907 | 26 |
| **Starting Price** | US$14.99 | US$299.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### EngageBay CRM

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

### SMS-iT

Small to Medium Enterprises,&#10;Marketing Agencies,&#10;E-commerce Platforms,&#10;Financial Institutions,&#10;Healthcare,&#10;Educational Institutions,&#10;Event Management,&#10;Nonprofit,&#10;Hospitality,&#10;Real Estate Agencies,

## Key features

### EngageBay CRM

- API
- Activity Tracking
- CRM
- Campaign Planning
- Customisable Templates
- Dynamic Content
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Reminders
- Scheduled Messaging
- Segmentation
- Social Marketing
- Social Media Integration
- Subscriber Management
- Web Forms
- Website Visitor Tracking

### SMS-iT

- API
- Activity Tracking
- CRM
- Campaign Planning
- Customisable Templates
- Dynamic Content
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Reminders
- Scheduled Messaging
- Segmentation
- Social Marketing
- Social Media Integration
- Subscriber Management
- Web Forms
- Website Visitor Tracking

## Links

- [View EngageBay CRM Profile](https://www.capterra.co.uk/software/178819/engagebay-marketing)
- [View SMS-iT Profile](https://www.capterra.co.uk/software/1024159/sms-it)
- [View Original Comparison](https://www.capterra.co.uk/compare/178819/1024159/engagebay-marketing/vs/sms-it)

-----

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