JivoChat vs Ideta

US$19.00/year

€29.00/month

• Ease of Use

  4.7 (103)

• Features & Functionality

  4.5 (103)

• Customer Service

  4.5 (103)

• Value for Money

  4.4 (103)

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• Ease of Use

  4.5 (53)

• Features & Functionality

  4.7 (53)

• Customer Service

  4.9 (53)

• Value for Money

  4.8 (53)

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Website owners who wants to speak with their visitors: ecommerces, institutional websites, blogs, real state companies, schools, colleges and universities, shopping malls and pretty much any company.

We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.

• API
• Canned Responses
• Customisable Branding
• Live Chat
• Multi-Channel Communication
• Reporting/Analytics
• Single Sign On
• Social Media Integration
• Transcripts/Chat History
• Transfers/Routing

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• API
• Canned Responses
• Customisable Branding
• Live Chat
• Multi-Channel Communication
• Reporting/Analytics
• Single Sign On
• Social Media Integration
• Transcripts/Chat History
• Transfers/Routing

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat