---
description: Side-by-side comparison of Trengo vs Milvus. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: Trengo vs Milvus Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Trengo \<span\>vs\</span\> Milvus](https://www.capterra.co.uk/compare/177967/202528/trengo/vs/milvus)

# Compare Trengo vs Milvus

Canonical: https://www.capterra.co.uk/compare/177967/202528/trengo/vs/milvus

> Detailed comparison between Trengo and Milvus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trengo | Milvus |
| **Overall rating** | 4.1/5 | 4.8/5 |
| **Total Reviews** | 26 | 298 |
| **Starting Price** | €125.00 | US$25.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars |

## Best for

### Trengo

Trengo is the leading customer service software for medium-sized businesses. Scalable for industries like hospitality, automotive, travel, and many more.

### Milvus

Small to large companies that want to be proactive and deliver the best customer service to their final clients.

## Key features

### Trengo

- API
- Alerts/Escalation
- Alerts/Notifications
- Call Centre Management
- Chat/Messaging
- Customisable Branding
- Email Management
- Knowledge Base Management
- Macros/Templated Responses
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Monitoring
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Ticket Management

### Milvus

- API
- Alerts/Escalation
- Alerts/Notifications
- Call Centre Management
- Chat/Messaging
- Customisable Branding
- Email Management
- Knowledge Base Management
- Macros/Templated Responses
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Monitoring
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Ticket Management

## Links

- [View Trengo Profile](https://www.capterra.co.uk/software/177967/trengo)
- [View Milvus Profile](https://www.capterra.co.uk/software/202528/milvus)
- [View Original Comparison](https://www.capterra.co.uk/compare/177967/202528/trengo/vs/milvus)

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