---
description: Side-by-side comparison of Smaply vs Quadient Customer Journey Mapping. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smaply vs Quadient Customer Journey Mapping Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [UX Tools](/directory/31036/ux/software) > [Smaply \<span\>vs\</span\> Quadient Customer Journey Mapping](https://www.capterra.co.uk/compare/177161/178349/smaply/vs/customer-journey-mapping)

# Compare Smaply vs Quadient Customer Journey Mapping

Canonical: https://www.capterra.co.uk/compare/177161/178349/smaply/vs/customer-journey-mapping

> Detailed comparison between Smaply and Quadient Customer Journey Mapping. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smaply | Quadient Customer Journey Mapping |
| **Overall rating** | 4.4/5 | 4.0/5 |
| **Total Reviews** | 20 | 2 |
| **Starting Price** | €0.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Smaply

Smaply is a journey mapping \&amp; management tool to improve the customer experience. The tool is designed for companies with CX teams that collaborate on maps and share progress with others.

### Quadient Customer Journey Mapping

Marketing, digital, and CX executives.

## Key features

### Smaply

- Attribution Modeling
- Collaboration Tools
- Customer Database
- Customer Journey Mapping
- Customer Profiles
- Customisable Templates
- Data Visualisation
- Map Creation
- Multi-Channel Data Collection
- Personalisation
- Real-Time Analytics
- Real-Time Data
- Sentiment Analysis
- Single Sign On
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics
- Whiteboard

### Quadient Customer Journey Mapping

- CRM
- Collaboration Tools
- Customer Journey Mapping
- Customer Profiles
- Dashboard
- Data Visualisation
- Multi-Channel Data Collection
- Personalisation
- Sentiment Analysis
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics

## Links

- [View Smaply Profile](https://www.capterra.co.uk/software/177161/smaply)
- [View Quadient Customer Journey Mapping Profile](https://www.capterra.co.uk/software/178349/customer-journey-mapping)
- [View Original Comparison](https://www.capterra.co.uk/compare/177161/178349/smaply/vs/customer-journey-mapping)

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