---
description: Side-by-side comparison of DeskDirector vs CloudRadial. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DeskDirector vs CloudRadial Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [DeskDirector \<span\>vs\</span\> CloudRadial](https://www.capterra.co.uk/compare/176872/199354/deskdirector-portal/vs/cloudradial)

# Compare DeskDirector vs CloudRadial

Canonical: https://www.capterra.co.uk/compare/176872/199354/deskdirector-portal/vs/cloudradial

> Detailed comparison between DeskDirector and CloudRadial. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | DeskDirector | CloudRadial |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 12 | 55 |
| **Starting Price** | US$480.00 | US$145.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### DeskDirector

DeskDirector serves Managed Service Providers looking to centralize and streamline their services to customers in a customized, personalized way.

### CloudRadial

Managed Service Providers and internal IT service professionals who want to improve their customer and/or end-user experience.

## Key features

### DeskDirector

- Access Controls/Permissions
- Activity Dashboard
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Data Security
- Document Management
- Employee Portal
- File Sharing
- Forms Management
- Knowledge Base Management
- Real-Time Chat
- Reporting & Statistics
- Task Management
- Third-Party Integrations
- Workflow Management

### CloudRadial

- Access Controls/Permissions
- Activity Dashboard
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Data Security
- Document Management
- Employee Portal
- File Sharing
- Forms Management
- Knowledge Base Management
- Real-Time Chat
- Reporting & Statistics
- Task Management
- Third-Party Integrations
- Workflow Management

## Links

- [View DeskDirector Profile](https://www.capterra.co.uk/software/176872/deskdirector-portal)
- [View CloudRadial Profile](https://www.capterra.co.uk/software/199354/cloudradial)
- [View Original Comparison](https://www.capterra.co.uk/compare/176872/199354/deskdirector-portal/vs/cloudradial)

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