---
description: Side-by-side comparison of ShipScience Platform vs Refund Retriever. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ShipScience Platform vs Refund Retriever Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [ShipScience Platform \<span\>vs\</span\> Refund Retriever](https://www.capterra.co.uk/compare/176318/181112/ups-fedex-parcel-audit/vs/refund-retriever)

# Compare ShipScience Platform vs Refund Retriever

Canonical: https://www.capterra.co.uk/compare/176318/181112/ups-fedex-parcel-audit/vs/refund-retriever

> Detailed comparison between ShipScience Platform and Refund Retriever. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ShipScience Platform | Refund Retriever |
| **Overall rating** | 4.9/5 | 4.9/5 |
| **Total Reviews** | 43 | 57 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online, Webinars, Videos |

## Best for

### ShipScience Platform

Upper-mid market \&amp; enterprise shippers (D2C \&amp; B2B ecommerce, retail, manufacturing \&amp; distribution) with high parcel volumes needing claims automation, continuous audit and carrier performance.

### Refund Retriever

For businesses that ship with UPS or FedEx and Amazon FBA sellers.

## Key features

### ShipScience Platform

- API
- Accounting
- Audit Management
- Auditing & Claim Filing Services
- Automated Claim Filing
- Carrier Invoice Auditing
- Cost Recovery
- Data Import/Export
- Discount Management
- EDI
- Exceptions Management
- Freight Shipping
- Package Analytics
- Parcel Shipping
- Refund Opportunity Identification
- Shipment Tracking
- Shipping Cost Tracking
- Shipping Optimisation
- Status Tracking
- eCommerce Management

### Refund Retriever

- Audit Management
- Auditing & Claim Filing Services
- Automated Claim Filing
- Carrier Invoice Auditing
- Cost Recovery
- Data Import/Export
- EDI
- Exceptions Management
- Freight Shipping
- Package Analytics
- Parcel Shipping
- Refund Opportunity Identification
- Shipment Tracking
- Shipping Cost Tracking
- Shipping Optimisation

## Links

- [View ShipScience Platform Profile](https://www.capterra.co.uk/software/176318/ups-fedex-parcel-audit)
- [View Refund Retriever Profile](https://www.capterra.co.uk/software/181112/refund-retriever)
- [View Original Comparison](https://www.capterra.co.uk/compare/176318/181112/ups-fedex-parcel-audit/vs/refund-retriever)

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