---
description: Side-by-side comparison of Nextiva vs Liberty. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nextiva vs Liberty Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Nextiva \<span\>vs\</span\> Liberty](https://www.capterra.co.uk/compare/175788/1044401/nextiva/vs/liberty)

# Compare Nextiva vs Liberty

Canonical: https://www.capterra.co.uk/compare/175788/1044401/nextiva/vs/liberty

> Detailed comparison between Nextiva and Liberty. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Liberty |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 914 | 0 |
| **Starting Price** | US$25.00 | US$275.00 |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### Liberty

Telephone Answering Services&#10;Contact Centers&#10;Virtual Receptionist Companies&#10;Enterprise Businesses

## Key features

### Nextiva

- Activity Dashboard
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Customisable Reports
- IVR
- Live Chat
- Monitoring
- Multi-Channel Communication
- Reporting/Analytics
- Third-Party Integrations
- VoIP Connection
- Voice Mail

### Liberty

- Activity Dashboard
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Customisable Reports
- IVR
- Live Chat
- Monitoring
- Multi-Channel Communication
- Reporting/Analytics
- Third-Party Integrations
- VoIP Connection
- Voice Mail

## Links

- [View Nextiva Profile](https://www.capterra.co.uk/software/175788/nextiva)
- [View Liberty Profile](https://www.capterra.co.uk/software/1044401/liberty)
- [View Original Comparison](https://www.capterra.co.uk/compare/175788/1044401/nextiva/vs/liberty)

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