---
description: Side-by-side comparison of Nextiva vs 123 Flash Chat. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nextiva vs 123 Flash Chat Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Nextiva \<span\>vs\</span\> 123 Flash Chat](https://www.capterra.co.uk/compare/175788/1007502/nextiva/vs/123-flash-chat-server-software)

# Compare Nextiva vs 123 Flash Chat

Canonical: https://www.capterra.co.uk/compare/175788/1007502/nextiva/vs/123-flash-chat-server-software

> Detailed comparison between Nextiva and 123 Flash Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | 123 Flash Chat |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 914 | 1 |
| **Starting Price** | US$25.00 | US$10.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, 24/7 (Live rep) |
| **Training** | Videos | - |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### 123 Flash Chat

Websites that want to install a chat room and conferencing solution for their users to interact with each other.

## Key features

### Nextiva

- Auto-Dialer
- Automatic Call Distribution
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customisable Templates
- Dashboard
- File Sharing
- Live Chat
- Mobile Survey
- Monitoring
- Multi-User Collaboration
- Performance Management
- Proactive Chat
- Survey/Poll Management
- Transfers/Routing
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions
- Virtual Voicemail

### 123 Flash Chat

- Chat/Messaging
- File Sharing
- Proactive Chat

## Links

- [View Nextiva Profile](https://www.capterra.co.uk/software/175788/nextiva)
- [View 123 Flash Chat Profile](https://www.capterra.co.uk/software/1007502/123-flash-chat-server-software)
- [View Original Comparison](https://www.capterra.co.uk/compare/175788/1007502/nextiva/vs/123-flash-chat-server-software)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva vs 123 Flash Chat Comparison - Capterra UK 2026","description":"Side-by-side comparison of Nextiva vs 123 Flash Chat. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/175788/1007502/nextiva/vs/123-flash-chat-server-software","about":[{"@id":"https://www.capterra.co.uk/software/175788/nextiva#software"},{"@id":"https://www.capterra.co.uk/software/1007502/123-flash-chat-server-software#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/175788/1007502/nextiva/vs/123-flash-chat-server-software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/175788/1007502/nextiva/vs/123-flash-chat-server-software#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.co.uk/software/175788/nextiva","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/175788/nextiva#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"123 Flash Chat","description":"123 Flash Chat is a chat server software that provides a powerful Java chat server and feature-rich HTML5 and mobile chat clients. The software offers capabilities including social login, virtual gifts and currency, video/audio chat, mobile apps, and easy custom branding and integration. Key features of 123 Flash Chat are social networking connectivity, virtual gifts and credits, video conferencing, hand raising, mobile device support, administrative controls, and integration with leading CMS platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a425ce7e-be41-45c3-b942-b035ddba75d0.png","url":"https://www.capterra.co.uk/software/1007502/123-flash-chat-server-software","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1007502/123-flash-chat-server-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Nextiva vs 123 Flash Chat","position":3,"item":"https://www.capterra.co.uk/compare/175788/1007502/nextiva/vs/123-flash-chat-server-software","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/175788/1007502/nextiva/vs/123-flash-chat-server-software#breadcrumblist"}]}
</script>