---
description: Side-by-side comparison of Case Status vs Viber. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Case Status vs Viber Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Case Status \<span\>vs\</span\> Viber](https://www.capterra.co.uk/compare/175690/180348/case-status/vs/viber)

# Compare Case Status vs Viber

Canonical: https://www.capterra.co.uk/compare/175690/180348/case-status/vs/viber

> Detailed comparison between Case Status and Viber. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Case Status | Viber |
| **Overall rating** | 4.9/5 | 4.4/5 |
| **Total Reviews** | 13 | 4058 |
| **Starting Price** | US$699.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Not Offered |

## Best for

### Case Status

Client Engagement Made Simple - Leading mobile client engagement software for law firms who care about clients, the bottom line \&amp; firm growth.

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

## Key features

### Case Status

- AI/Machine Learning
- API
- Archiving & Retention
- Batch Communications
- Chat/Messaging
- Client Management
- Communication Management
- Customer History
- Customisable Templates
- Engagement Tracking
- Feedback Management
- Interaction Tracking
- Interactive Content
- Multi-Channel Communication
- On-Demand Communications
- Personalisation
- Real-Time Data
- Reminders
- Reporting/Analytics

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Interactive Content
- Multi-Channel Communication
- On-Demand Communications
- Personalisation
- Reporting/Analytics
- Video Support

## Links

- [View Case Status Profile](https://www.capterra.co.uk/software/175690/case-status)
- [View Viber Profile](https://www.capterra.co.uk/software/180348/viber)
- [View Original Comparison](https://www.capterra.co.uk/compare/175690/180348/case-status/vs/viber)

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