---
description: Side-by-side comparison of 360dialog vs EngageBay CRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 360dialog vs EngageBay CRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Software](/directory/31562/conversational-marketing-platform/software) > [360dialog \<span\>vs\</span\> EngageBay CRM](https://www.capterra.co.uk/compare/174965/178819/360dialog/vs/engagebay-marketing)

# Compare 360dialog vs EngageBay CRM

Canonical: https://www.capterra.co.uk/compare/174965/178819/360dialog/vs/engagebay-marketing

> Detailed comparison between 360dialog and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 360dialog | EngageBay CRM |
| **Overall rating** | 3.5/5 | 4.7/5 |
| **Total Reviews** | 13 | 907 |
| **Starting Price** | €49.00 | US$14.99 |
| **Free Trial** | No | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### 360dialog

Enterprises that want to automate their WhatsApp conversations with customers or send promotions via a WhatsApp Newsletter. &#10;Independent software vendors (ISVs) that want to resell the WhatsApp API.

### EngageBay CRM

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## Key features

### 360dialog

- API
- Audience Targeting
- Autoresponders
- CRM
- Campaign Management
- Customer Segmentation
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Reporting/Analytics
- Social Media Integration
- Template Management
- Third-Party Integrations

### EngageBay CRM

- API
- Audience Targeting
- Autoresponders
- CRM
- Campaign Management
- Computer Telephony Integration
- Customer Segmentation
- Email Management
- Email Monitoring
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Reporting/Analytics
- Social Media Integration
- Task Tagging
- Template Management
- Third-Party Integrations

## Links

- [View 360dialog Profile](https://www.capterra.co.uk/software/174965/360dialog)
- [View EngageBay CRM Profile](https://www.capterra.co.uk/software/178819/engagebay-marketing)
- [View Original Comparison](https://www.capterra.co.uk/compare/174965/178819/360dialog/vs/engagebay-marketing)

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