---
description: Side-by-side comparison of Hatch vs NOVACRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hatch vs NOVACRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Hatch \<span\>vs\</span\> NOVACRM](https://www.capterra.co.uk/compare/174914/1066107/hatch/vs/nova-crm)

# Compare Hatch vs NOVACRM

Canonical: https://www.capterra.co.uk/compare/174914/1066107/hatch/vs/nova-crm

> Detailed comparison between Hatch and NOVACRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Hatch | NOVACRM |
| **Overall rating** | 3.5/5 | 5.0/5 |
| **Total Reviews** | 40 | 9 |
| **Starting Price** | - | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Hatch

Hatch is built for home improvement and home service businesses to manage and automate homeowner communications in one workspace.

### NOVACRM

Real estate agents (new and experienced)&#10;&#10;Real estate teams and brokerages&#10;&#10;Small to mid-sized real estate companies&#10;&#10;Realtors and property consultants

## Key features

### Hatch

- Activity Tracking
- Autoresponders
- Campaign Management
- Campaign Scheduling
- Chat/Messaging
- Customisable Templates
- Customization
- Drip Campaigns
- Email Management
- Interaction Tracking
- Lead Engagement
- Lead Management
- Lead Nurturing
- Lead Qualification
- Multi-Campaign
- Performance Metrics
- Personalisation
- Pipeline Management
- Real-Time Notifications
- Third-Party Integrations

### NOVACRM

- Activity Tracking
- Autoresponders
- Campaign Management
- Campaign Scheduling
- Chat/Messaging
- Customisable Templates
- Customization
- Drip Campaigns
- Email Management
- Interaction Tracking
- Lead Engagement
- Lead Management
- Lead Nurturing
- Lead Qualification
- Multi-Campaign
- Performance Metrics
- Personalisation
- Pipeline Management
- Real-Time Notifications
- Third-Party Integrations

## Links

- [View Hatch Profile](https://www.capterra.co.uk/software/174914/hatch)
- [View NOVACRM Profile](https://www.capterra.co.uk/software/1066107/nova-crm)
- [View Original Comparison](https://www.capterra.co.uk/compare/174914/1066107/hatch/vs/nova-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Hatch vs NOVACRM Comparison - Capterra UK 2026","description":"Side-by-side comparison of Hatch vs NOVACRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/174914/1066107/hatch/vs/nova-crm","about":[{"@id":"https://www.capterra.co.uk/software/174914/hatch#software"},{"@id":"https://www.capterra.co.uk/software/1066107/nova-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/174914/1066107/hatch/vs/nova-crm#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/174914/1066107/hatch/vs/nova-crm#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"Hatch","description":"Hatch is the AI growth engine for service businesses, with AI CSRs across voice, SMS, and email that enable you to convert more leads, increase revenue efficiency, and accelerate growth at every stage. Whether you're a one-crew shop or a national brand, Hatch scales the same conversion engine — AI-powered 1:1 communication — so you can grow without added headcount, complex software, or costly answering services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0102bd5c-6fda-41b5-bf14-2ed0db36f08a.webp","url":"https://www.capterra.co.uk/software/174914/hatch","@id":"https://www.capterra.co.uk/software/174914/hatch#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":40,"ratingValue":3.6},"operatingSystem":"Cloud"},{"name":"NOVACRM","description":"NOVACRM is an AI-powered real estate CRM with IDX and MLS integration, built for agents, teams, and brokerages. It helps real estate professionals manage leads, automate follow-ups, and scale marketing with ease. From lead and opportunity tracking to task automation, batch texting, and email campaigns, NOVACRM centralizes customer relationship management in one platform.\n\nAgents can launch branded real estate websites with IDX, capture web-to-lead forms, run social media campaigns, and nurture prospects through advanced workflows. With features like pipeline management, customizable email templates, visitor tracking, and seamless integration across tools, NOVACRM helps real estate companies improve client engagement and close deals faster. Designed to support individual realtors as well as growing teams, it’s a flexible, modern solution for real estate CRM and marketing automation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a95ddb3e-ab86-4759-ae4e-a98dc600e1cd.png","url":"https://www.capterra.co.uk/software/1066107/nova-crm","@id":"https://www.capterra.co.uk/software/1066107/nova-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":9,"ratingValue":5.0},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios"},{"@id":"https://www.capterra.co.uk/compare/174914/1066107/hatch/vs/nova-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"Hatch vs NOVACRM","position":3,"item":"https://www.capterra.co.uk/compare/174914/1066107/hatch/vs/nova-crm","@type":"ListItem"}]}]}
</script>