---
description: Side-by-side comparison of InputKit vs SMG. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: InputKit vs SMG Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [InputKit \<span\>vs\</span\> SMG](https://www.capterra.co.uk/compare/174672/1017278/inputkit/vs/smg)

# Compare InputKit vs SMG

Canonical: https://www.capterra.co.uk/compare/174672/1017278/inputkit/vs/smg

> Detailed comparison between InputKit and SMG. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | InputKit | SMG |
| **Overall rating** | 4.9/5 | - |
| **Total Reviews** | 37 | 0 |
| **Starting Price** | CA$3,000.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### InputKit

Our solution is aimed at small and medium businesses that want to continously improve their experience based on customer satisfaction surveys, honest feedback and a professional and motivated team.

### SMG

\-

## Key features

### InputKit

- API
- Activity Tracking
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Reminders
- Review Monitoring
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

### SMG

- API
- Activity Tracking
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Reminders
- Review Monitoring
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

## Links

- [View InputKit Profile](https://www.capterra.co.uk/software/174672/inputkit)
- [View SMG Profile](https://www.capterra.co.uk/software/1017278/smg)
- [View Original Comparison](https://www.capterra.co.uk/compare/174672/1017278/inputkit/vs/smg)

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