---
description: Side-by-side comparison of Ooma Office vs Nextiva. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ooma Office vs Nextiva Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Cloud Communication Platform](/directory/31362/cloud-communication-platform/software) > [Ooma Office \<span\>vs\</span\> Nextiva](https://www.capterra.co.uk/compare/174109/175788/ooma-office/vs/nextiva)

# Compare Ooma Office vs Nextiva

Canonical: https://www.capterra.co.uk/compare/174109/175788/ooma-office/vs/nextiva

> Detailed comparison between Ooma Office and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Ooma Office | Nextiva |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 248 | 914 |
| **Starting Price** | US$19.95 | US$25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Webinars, Documentation, Videos | Videos |

## Best for

### Ooma Office

Ooma Office is a flexible cloud solution suitable for businesses of all sizes in industries.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### Ooma Office

- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Chat/Messaging
- Employee Directory
- Fax Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- SIP Trunking
- Unified Communications
- Video Conferencing
- Virtual Call Centre
- Virtual Voicemail
- Voicemail Transcription

### Nextiva

- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Chat/Messaging
- Employee Directory
- Fax Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- SIP Trunking
- Unified Communications
- Video Conferencing
- Virtual Call Centre
- Virtual Voicemail
- Voicemail Transcription

## Links

- [View Ooma Office Profile](https://www.capterra.co.uk/software/174109/ooma-office)
- [View Nextiva Profile](https://www.capterra.co.uk/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.co.uk/compare/174109/175788/ooma-office/vs/nextiva)

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