---
description: Side-by-side comparison of Dovetail vs Userlytics. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dovetail vs Userlytics Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/31297/qualitative-data-analysis/software) > [Dovetail \<span\>vs\</span\> Userlytics](https://www.capterra.co.uk/compare/174077/181202/dovetail/vs/userlytics)

# Compare Dovetail vs Userlytics

Canonical: https://www.capterra.co.uk/compare/174077/181202/dovetail/vs/userlytics

> Detailed comparison between Dovetail and Userlytics. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dovetail | Userlytics |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 97 | 55 |
| **Starting Price** | US$0.00 | US$69.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Dovetail

Primarily used by researchers, designers, and product teams, customers include Meta, Volvo, AWS, Dyson, and Deloitte.

### Userlytics

From solo founders and small teams to Fortune 100 companies, Userlytics offers flexible pricing, scalable tools, and a global panel to support UX research at any stage.

## Key features

### Dovetail

- Activity Dashboard
- Annotations
- Collaboration Tools
- Commenting/Notes
- Customizable Fields
- Dashboard
- Data Visualisation
- Drag & Drop
- For Mobile
- For Websites
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Predictive Analytics
- Search/Filter
- Surveys & Feedback
- Tagging
- Usability Testing
- User Research Analysis
- Visual Analytics

### Userlytics

- Activity Dashboard
- Annotations
- Collaboration Tools
- Commenting/Notes
- Customizable Fields
- Dashboard
- Data Visualisation
- Drag & Drop
- For Mobile
- For Websites
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Predictive Analytics
- Search/Filter
- Surveys & Feedback
- Tagging
- Usability Testing
- User Research Analysis
- Visual Analytics

## Links

- [View Dovetail Profile](https://www.capterra.co.uk/software/174077/dovetail)
- [View Userlytics Profile](https://www.capterra.co.uk/software/181202/userlytics)
- [View Original Comparison](https://www.capterra.co.uk/compare/174077/181202/dovetail/vs/userlytics)

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