---
description: Side-by-side comparison of UserTesting vs Lyssna. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UserTesting vs Lyssna Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [UX Tools](/directory/31036/ux/software) > [UserTesting \<span\>vs\</span\> Lyssna](https://www.capterra.co.uk/compare/173755/178766/usertesting/vs/usabilityhub)

# Compare UserTesting vs Lyssna

Canonical: https://www.capterra.co.uk/compare/173755/178766/usertesting/vs/usabilityhub

> Detailed comparison between UserTesting and Lyssna. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | UserTesting | Lyssna |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 130 | 86 |
| **Starting Price** | US$250.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### UserTesting

Product teams, marketers, digital and customer experience executives across industries, including Retail, Financial Services, Healthcare, B2B and Consumer Tech, and more.

### Lyssna

Designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders to gain valuable insights and improve customer experiences.

## Key features

### UserTesting

- A/B Testing
- Audience Targeting
- Customer Experience Management
- Customer Segmentation
- Email Reminders
- Feedback Management
- For Mobile
- For Websites
- Geotargeting
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Screen Activity Recording
- Surveys & Feedback
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis
- Video Support
- Visual Analytics

### Lyssna

- A/B Testing
- Audience Targeting
- Customer Experience Management
- Customer Segmentation
- Email Reminders
- Feedback Management
- For Mobile
- For Websites
- Geotargeting
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Screen Activity Recording
- Surveys & Feedback
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis
- Video Support
- Visual Analytics

## Links

- [View UserTesting Profile](https://www.capterra.co.uk/software/173755/usertesting)
- [View Lyssna Profile](https://www.capterra.co.uk/software/178766/usabilityhub)
- [View Original Comparison](https://www.capterra.co.uk/compare/173755/178766/usertesting/vs/usabilityhub)

-----

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