Review Dingo vs Swell CX

Best for

Who Uses This Software?

Businesses large to small who want to ensure they get a 5-star rating every time!
Swell focuses on helping businesses with physical locations. Many customers using Swell are in Healthcare, Retail, Service and Hospitality Industries.
Pricing

Starting Price

US$197.00/month
N/A

Free Trial

  • No
  • Yes

Free Version

  • No
  • No

Details

Unlimited Contacts Multi-Location Discounts Free Setup Email Requests
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Analytics
  • Campaign Management
  • Customer Segmentation
  • Dashboard
  • Response Management
  • Review Generation
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Monitoring
  • 360 Degree Feedback
  • Analytics
  • Campaign Management
  • Customer Segmentation
  • Dashboard
  • Response Management
  • Review Generation
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Monitoring
Ratings

Overall

5/5
4.9/5

Ease of Use

5/5
4.9/5

Customer Service

5/5
4.8/5

Features & Functionality

5/5
4.8/5

Value for Money

5/5
4.8/5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars