---
description: Side-by-side comparison of Verloop vs Text. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Verloop vs Text Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Verloop \<span\>vs\</span\> Text](https://www.capterra.co.uk/compare/172660/1078275/verloop/vs/Text-App)

# Compare Verloop vs Text

Canonical: https://www.capterra.co.uk/compare/172660/1078275/verloop/vs/Text-App

> Detailed comparison between Verloop and Text. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Verloop | Text |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 10 | 5 |
| **Starting Price** | - | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Verloop

Verloop.io helps E-commerce, Banking and Financial Services, Travel, Real Estate, Logistics, Insurance, Foodtech, EdTech and Telecom industries to automate their support functions.

### Text

Ideal for SMBs, scaleups, and mid-sized enterprises seeking to modernize support: teams wanting to automate routine tasks, unify channels, and improve CX with AI.

## Key features

### Verloop

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Customer Communication
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Dashboard
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Query Suggestions
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Text

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Customer Communication
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Dashboard
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Query Suggestions
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View Verloop Profile](https://www.capterra.co.uk/software/172660/verloop)
- [View Text Profile](https://www.capterra.co.uk/software/1078275/Text-App)
- [View Original Comparison](https://www.capterra.co.uk/compare/172660/1078275/verloop/vs/Text-App)

-----

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